Gemalto, IER create self-service airport traveller solution

Gemalto, IER create self-service airport traveller solution
Travellers check in in the departure hall after a ceremony at Brussels Airport as it reopens 40 days after deadly attacks in Zaventem, Belgium (Reuters)
Published: 16 March 2017 - 3:42 p.m.
By: Shayan Shakeel

Security provider Gemalto has used its border management experience with sysems firm IER’s traffic management solutions to create an end-to-end self service airport experience that claims to optimise passenger flow while guaranteeing stringent security.

Fly to Gate, the product addresses a “growing need for a self-service experience” at airports, claims Gemalto. A typical Fly to Gate departure solution gives travellers the choice between mobile check-in or self-service kiosks and includes bag drop points, border control, security and boarding gates. Fly to Gate supports multimodal biometric verification including facial recognition, document verification and integrates with immigration systems as well.

With IATA expecting passenger traffic to double by 2035 and Middle East traffic grow by 4.9 percent per year to 2034, Frédéric Trojani, executive vice president of government at Gemalto, sees strong demand for the solution.

“The appetite for automated, self-service travel experiences is already evident in the success of electronic travel authorization, online check-in and automated border eGates,” he says. “For airports and airlines alike, the opportunities created by strong growth in passenger numbers go hand in hand with the challenges of more stringent border and security checks. This new partnership between IER and Gemalto squares the circle, utilizing world-class automation techniques to improve customer satisfaction, implement consistent identity and document verification procedures, and maximize commercial revenues.”

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