Software firm 3SS wants broadcasters to adopt AI-powered voice tech

Software firm 3SS wants broadcasters to adopt AI-powered voice tech
Published: 22 August 2019 - 11:34 a.m.
By: Nikhil Pereira

3 Screen Solutions (3SS), a software manufacturer for set-top box (STB) and multiscreen digital entertainment, claims to know how operators can galvanise viewer loyalty and transform TV businesses through voice technology.

Pierre Donath, Chief Product Officer at 3SS: “We believe that if a TV service provider enables this most natural way of communicating (via voice assistants), there is a great opportunity to build a closer relationship with the subscriber.”

3SS says viewers can more rapidly search for and access the content they want using advanced voice technology, and see recommendations that are relevant to them, the company claims.

Amongst companies that have been already using their service Com Hem, Canal Digital, and Proximus have been using the 3Ready Android STB + Multiscreen system.

3Ready gives Google Assistant a bigger vocabulary, and more capabilities, redefining what’s possible when a subscriber has a conversation with his or her pay-TV service.


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