Three SDLG LG958L wheel loaders have racked up almost 2,000 operational hours in just four months at a quarry in Qatar owned by the Doha-based Al Maram International.
Al Maram ordered the machines — its first from SDLG — in October 2016 from the Qatar dealer for SDLG, Arabian Agencies Company (ARACO). The units subsequently arrived and were in operation on site within a month.
The units are now working day and night without any significant downtime to feed the crushing and screening equipment used by Al Maram to reduce and sort limestone, primarily for asphalt applications, for its customers.
“For the past four months, the machines have been working two shifts a day, equalling between 16-18 hours in total,” said Aby Joyce, the head of Al Maram’s crusher department.
“We are using the LG958Ls to feed the crushers and sub-base mixing plant, and load the processed aggregate into waiting dump trucks and trailers. During that time we have encountered very few technical issues.”
According to SDLG, this is thanks to the LG958L’s high traction, breakout force and reliability, and the unit’s incorporation of high-performance materials designed using computer-assisted techniques — all of which combine to increase the life of its components and reduce its operating costs.
Joyce noted: “Even when we do encounter issues, we receive fantastic customer care support from SDLG. If we have any issues, ARACO will arrange for a service technician to be on-site within three hours, day or night.This has enabled us to keep downtime to an absolute minimum, and we will definitely be renewing our contract when it expires.”
Alongside SDLG’s fully supported service network, Al Maram chose to purchase machines from ARACO for their competitive pricing.
“Not only was the initial investment of the machines relatively low, but the operating costs are also very reasonable,” Joyce said.
“Our productivity is increasing while our costs are being kept down. Plus, improved ergonomics, increased comfort and excellent all-round visibility ensure safe and pleasant working conditions for our operators.”
Al Maram International is involved in technical and engineering services in a range of fields in Qatar, including earthworks, civil construction, transportation and portable cabins.
The company has a two-fold business model: positioning itself both as an aggregate partner for contractors working on projects in the country, and as a quarry that allows customers to bring large rock from outside to be broken down into bespoke sizes.
Looking forward, Joyce added: “There is confidence that the country’s hosting of the FIFA World Cup in 2022 will generate a building surge, and if we require more machines to meet future demand, we will of course look to SDLG. I have no doubt they will make a positive difference to our company.”