Serco, a global provider of essential public services, has appointed Phil Malem as CEO of Serco Middle East, which employs around 4,500 people in the region and delivers a wide range of services to the healthcare, rail, aviation and education sectors.
Prior to joining Serco Middle East, Phil was the managing director of engineering and design in the Middle East & Africa (MEA) at Atkins and led the transport and infrastructure business in the region. A specialist in the energy sector, Phil’s other career highlights include his role as a nuclear site director in the UK. Phil will be a member of Serco Group’s executive committee and is operating from Serco’s Dubai office.
Rupert Soames, group chief executive, Serco Group PLC, said: “It a pleasure to welcome Phil to Serco and to Serco’s Middle East business. Phil brings with him many years’ experience of the Middle East successfully delivering world-class services to a wide range of customers.”
Phil Malem, CEO, Serco Middle East, said: “I am delighted to be joining the Serco family. It is a real privilege to have the opportunity to lead the organisation in the region and I am looking forward to working on the fantastic projects that we are delivering for our clients. I am especially pleased to have joined when our contract with the Dubai Road and Transport Authority for the operations and maintenance of the Dubai Metro has just been extended by two years, effective until September 2021. We will continue to ensure leading operational performance, with 99.9 percent availability and 99.5 percent punctuality. Last year saw us surpass a record 204 million journeys and we look forward to the challenges ahead in 2019 and beyond.”