Serco Middle East has appointed Phil Malem as its CEO replacing David Greer who held the role for little more than five years.
The firm employs 4,500 people in the region and delivers a wide range of services to the healthcare, rail, aviation and education sectors.
Prior to joining Serco Middle East, Malem was the managing director of Atkins Middle East & Africa (MEA) and led the transport and infrastructure business in the region.
A specialist in the energy sector, Malem’s other career highlights include his role as a nuclear site director in the UK.
He will be a member of Serco Group’s executive committee which is operating from Serco’s Dubai office.
Rupert Soames, Group Chief Executive, Serco Group PLC, said: “Phil brings with him many years’ experience of the Middle East successfully delivering world-class services to a wide range of customers.”
Phil Malem, CEO, Serco Middle East, said: “It is a real privilege to have the opportunity to lead the organisation in the region and I am looking forward to working on the many projects that we are delivering for our clients.
“I am especially pleased to have joined when our contract with the Dubai Road and Transport Authority for the operations and maintenance of the Dubai Metro has just been extended by two years, effective until September 2021. We will continue to ensure leading operational performance, with 99.9% availability and 99.5% punctuality. Last year saw us surpass a record 204 million journeys and we look forward to the challenges ahead in 2019 and beyond.”