The American software company vowed to listen to dissatisfaction about the Building Information Modelling (BIM) software Revit."Engaging, listening to and addressing the concerns of our customers is a top priority for Autodesk, and we appreciate the feedback we received in the open letter," said a representative of Autodesk.
Signed by 17 of the UK's largest architecture practices including Zaha Hadid Architects, which designed Dubai's local masterpiece, The Opus; Grimshaw and Rogers Stirk Harbour + Partners, the letter states that costs of the application have risen rapidly in the past five years, but the product hasn't been developed at a similar rate.
The software company explained that it had been focusing on developing the application for engineering and construction companies and assured architects they should "expect to see progress in the future"
Autodesk also said that it understood architects' concerns over its shifting pricing models.
The American software company that is best-known for creating computer-aided design (CAD) software AutoCAD.
On launch it said that the use of Autodesk’s BIM software would allow them to "ultimately deliver with greater efficiency and accuracy."