Dubai College of Tourism launches one-day course

Dubai College of Tourism launches one-day course
Dubai College of Tourism launches one-day course
Published: 17 September 2019 - 12:15 p.m.
By: Hotelier Middle East Staff

Dubai College of Tourism has launched a one-day course on customer service skills training.

The course will cover the key principles and building blocks of customer service and will take students through the steps, techniques and strategies in service delivery.

Students will also be trained on how to determine customer needs, overcome customer service barriers and respond to customer complaints.

The one-day training will be held on 21 September, 2019 from 9am to 3pm at Dubai World Trade Centre.


Click here to add your comment

Please add your comment below
Name
Country
Email
Your email address will not be published
Captcha