Seventy government personnel have completed the first Dubai Data Compliance course, to learn global best practice in data management and utilisation.
The course focused on topics pertaining to data classification, publication and exchange among collaborating entities to boost customer experience and analyze performance in a way that can enhance Dubai's competitiveness and improve the happiness of its citizens and residents.
The course also included data and its relation to smart cities and customer service optimization.
Fourteen government entities took part in the course, which is intended to support the implementation of the Dubai Data Law and initiatives for open data. The course was designed by Dubai Data Establishment (DDE) and the Mohammed Bin Rashid School of Government (MBRSG).
HE Dr Ali Sebaa Al Marri, executive president of MBRSG, said: "The nature of today's government work, which is characterized by a growing global tendency towards digitization, forces us to make fundamental changes to data management and classification to facilitate data exchange and usage. Digitization, the internet and social media channels are all key resources to generate data. Therefore, our collaboration with DDE will help transfer global expertise and practices in data classification to segments that can make important changes to the performance of UAE entities."
Younus Al Nasser, assistant director general of the Smart Dubai Office and CEO of Dubai Data Establishment, said: "Our contribution to this course reflects our commitment in training human capacities in UAE government entities in a way that aligns with work requirements of future governments. Since data represent a major component of Dubai's smart transformation, we need to train leaders and enable them to innovate and come up with data exchange solutions and mechanisms that ensure best KPI results in their own entities."
Participating government entities included Dubai Chamber, Dubai Public Prosecution, Dubai Land, MRHE, Dubai Health Authority, Road and Transport Authority, Dubai Supreme Council of Energy, Dubai Electricity & Water Authority, Dubai Courts, Dubai Airports, GDRFA, Department of Finance, Dubai Data Office, Dubai Maritime City Authority, KHDA and Dubai Culture & Arts Authority.