Customs World launches new customs platform

Published: 18 February 2019 - 12:04 p.m.
By: Mark Sutton

Customs World, a subsidiary of the Ports, Customs and Free Zone Corporation (PCFC), is set to release a new customs platform which it hopes to provide to customs authorities and operators around the world.

The RIISE platform, which has been developed in co-operation with DUTECH, is intended as a plug-and-play customs platform that will automate customs processes, eliminating bottlenecks and providing organisations with real-time data.

The solution, which was built on open standards, includes features of Artificial Intelligence(AI), Prediction, Natural Language Processing (NLP) and blockchain to optimize efficiency. The RIISE platform will be rolled out globally to empower different countries with a cost-effective and sustainable customs system that allows to effectively and transparently manage core customs activities and conduct trade in the global market.

RIISE is new generation of Dubai Customs' risk engine which was highly applauded and recommended by WTO's Columbus Programme. It is due for launch in the second quarter of this year.

"This disruptive technical and functional CMS (Customs Management System) and the trade enabling platform takes the lessons and builds on the learnings and 100 years of distinctive experience and practices of Dubai Customs," Nadya Kamali, CEO of Customs World said.

"To further solidify our commitment to make this world a safer place, the system recognises the threats and increasing challenges of today and provides the levels of border integrity that governments and their communities expect in such a way that sets world benchmarks for cross border trade.

"RIISE is built with a vision to be the number one partner of choice for governments to protect their borders and facilitate trade following the standards and requirements of the World Trade Organization, SAFE and Kyoto. It is a disruptive option to a stale market currently monopolized by companies with a 1990's mentality dumping legacy technology and rebranding old processes".

Al Kamali is confident the system, once launched in the 2nd quarter of 2019, will see a lot of demand from different countries, thanks to its numerous features including affordability and practicality. A team from the Customs World will be available to assist the customs administrations that apply the new system. They will provide the demo, training and consultation based on gap analysis and other studies.

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