The Dubai branch of Tokio Marine & Nichido Fire Insurance Co (TMNF) has upgraded its core insurance management system to 3i Infotech's PREMIA 11.
The insurance company said that it upgraded because it required a comprehensive, integrated system for quicker processing and without manual intervention in day-to-day processes, along with a solution that would improve operational efficiency with higher quality, faster time-to-market, reusability and data storage.
The upgraded system includes seamless integration of underwriting claims, reinsurance and finance with reporting. It also reduces paper as documents can now be sent as email, and the claims module has been redesigned to meet TMNF's business requirements.
TMNF had some issues with a third party system linked to PREMIA 9, and also required proper document management, business intelligence and other business models and workflow, which have all been addressed in the upgrade.
Hiroki Sasai, general manager, TMNF Dubai branch said: "The web-based PREMIA 11 directly supports several of the corporate goals and objectives established by the Company's IT Department and Management. With its real-time and accurate reporting of all client enquiries and administrative metrics, it has helped our business in creating and maintaining an efficient workflow. We have an intricate business structure, but 3i Infotech was able to grasp the business very quickly due to their experience in the insurance industry."
"We have developed a marine policy admin which has made TMNF Dubai branch's complex business into seamless operational model. It has also been integrated with the third-party application for the issuance of certificate. However, the control, validation and tariff logics are derived from the core PREMIA system which has benefited them, from the control and audit perspective," said Rakesh Doshi, EVP & business head, Financial Services & Insurance, 3i Infotech Ltd.